Refund and Cancellation Policy

This Refund and Cancellation Policy applies to all purchases made on Herbanicare.com, a brand owned and operated by ICKART ENTERPRISES.

All refunds and cancellations for orders placed on herbanicare.com are handled

by ICKART ENTERPRISES. Approved refunds will be processed within 5–7 business

days to the original payment method.


At Herbanicare, we value our customers and strive to provide high-quality herbal nutraceutical products. Please read our policy carefully to understand your rights and obligations regarding cancellations and refunds.

1. Order Cancellation

  • Orders can be canceled before they are shipped.

  • Cancellation requests must be made within 12 hours of placing the order.

  • Once an order has been processed or dispatched, it cannot be canceled.

To request a cancellation, please contact us at info@herbanicare.com with your order details.

2. Refund Eligibility

Refunds are applicable under the following conditions:

  • The product must be unused, unopened, and in original packaging.

  • Refund requests must be raised within 7 days of delivery.

  • Proof of purchase is mandatory.

Refunds will not be provided for:

  • Used or opened products

  • Products damaged due to customer mishandling

  • Change of mind after delivery

3. Damaged or Defective Products

If you receive a damaged, defective, or incorrect product:

  • Contact us within 7 days of delivery

  • Share clear images/videos of the product and packaging

  • Mention your order number in the email

Upon verification, ICKART ENTERPRISES will arrange a replacement or issue a refund at its discretion.

4. Refund Processing

  • Approved refunds will be credited to the original payment method.

  • Processing time: 5–10 business days, depending on your bank/payment gateway.

  • Shipping charges are non-refundable, unless the error occurred from our side.

5. How to Contact Us

For cancellations, refunds, or support:

Brand: Herbanicare
Registered Business Name: ICKART ENTERPRISES

Registered Address: Baksar, Unnao, Uttar Pradesh – 209863, India

Email: info@herbanicare.com

 

6. Policy Updates

ICKART ENTERPRISES reserves the right to modify or update this policy at any time without prior notice. Changes will be effective immediately upon posting on this page.